Updated Mask Policy – Effective June 1, 2021
Throughout the COVID-19 pandemic, we have remained committed to protecting the health and well-being of our employees and customers, while closely following the guidance of state and local health officials and the Centers for Disease Control (CDC). In response to the CDC’s recently revised mask use guidance and Governor Hogan’s lifting of the statewide mask mandate, The Bank of Glen Burnie has updated our mask use policy to align with the new guidance that fully vaccinated individuals no longer need to wear masks.
Masks and Face Coverings
Effective June 1, 2021, The Bank of Glen Burnie will no longer require fully vaccinated employees and customers to wear masks in our branches and bank offices. Those who are sick or experiencing any type of COVID-19 symptoms, should not enter the branch or any bank building or facility.
We will continue to take crucial steps to protect employees and customers by following enhanced cleaning protocols, maintaining social distancing, limiting lobby occupancy, and all other safety measures currently in place as detailed below.
Upon arrival, you will be greeted by a Bank of Glen Burnie representative. Prior to entering the lobby, you will be required to briefly remove your mask if wearing one and show identification so that Bank staff may properly identify you. After this ID check, you can resume wearing a mask.
All customers must maintain social distancing (6-feet apart) while in branch lobbies. Floors will be marked to guide customers and ensure proper social distancing. Transparent plexiglass shields have also been installed on all platform desks to limit exposure.
Limited Lobby Occupancy
Branch lobby occupancy will be monitored, and Bank staff will limit the number of people allowed in the lobby at one time to three (3) customers. If the branch is at its occupancy limit, you will be asked to wait outside until a spot is available.
Enhanced Cleaning and Sanitization
Enhanced cleaning practices are in place in all branches. Hand sanitizer and disinfecting wipes are available in all branch locations. Branch lobbies are cleaned daily prior to opening and door handles and counter tops will be cleaned after each customer. To further reduce the risk of exposure, we have temporarily removed many of the lobby items you are used to seeing. These items include refreshments, pens, candy, lollipops and forms. Restrooms will not be available for customer use.
We will ensure that customer information is properly logged in the event contact tracing becomes necessary.
For continued safety and for your convenience, we encourage you to use alternative banking channels whenever possible and visit our lobby in-person ONLY when absolutely necessary. We can provide the same level of outstanding community banking service you expect through a variety of channels including online and mobile banking, branch drive-thru windows, ATM networks, telephone banking and our night depository.
Customers experiencing any type of COVID-19 symptoms or those who have be in direct contact with someone experiencing symptoms, should use alternative banking channels and should not enter our branch lobbies.
Together we have adjusted to a new way of banking and interacting during the past few months. We appreciate your patience and understanding as we work together to meet your financial needs during these uncertain times. We assure you that we are taking all steps necessary to protect the health and well-being of our employees, customers, and our community.
Digital Portal to Submit PPP Loan Forgiveness Applications is Now Available
The Bank of Glen Burnie developed a secure, digital portal that customers must use to apply for PPP loan forgiveness. This portal is now available to PPP loan customers. Detailed information about the portal and the Loan Forgiveness Application process can be found on our dedicated SBA Paycheck Protection Program (PPP) Loan Forgiveness web page. We have also added this resource page to our Home Page under the BofGB Quick Links section.