**If you are unable to reach us by phone, please contact us via email for assistance. Email contacts for all branches and key department areas appear below.**
As a reminder, please do not provide personal or account information such as account number, social security number, or your online banking username/password in any email correspondence.
To report a lost or stolen MasterCard Debit Card call 1-800-264-5578.
To report a MasterCard disputed transaction call 1-866-987-1457 (M-F 8 AM – 8 PM).
To remove a temporary block placed on your card by Fraud Prevention Services, call 1-866-842-5208.
To make a loan payment by phone, call 1-866-696-7793.
Email Customer Support for Online Banking assistance.
Email Loan Operations for questions about your BoGB loan.