Loan Payment

 

BillMatrix® Next allows users to make loan payments as a Guest or as a Registered User. Registered users will not incur a convenience fee when making payments through Electronic Funds Transfer (EFT) and have the option to make one-time payments or set up automatic recurring payments. Guest users can make one-time payments.

Detailed information about online payment options and convenience fees can be found in the table at the bottom of the page.

A phone payment option is also available.


Make a BofGB Loan Payment

BillMatrix® Next Loan Payment Login

Guest User Registered User


Multi-Factor Authentication

BillMatrix® Next uses multi-factor authentication (MFA) as an added layer of security to prevent access from unauthorized users.

Log in Process

  • When a BillMatrix® Next user enters their login credentials, the system will display a dialog box stating a one-time passcode needs to be used to proceed if there isn’t an unexpired cookie from a previous MFA authentication.
  • Once the user clicks on the “Continue” button, the system will send a passcode to the e-mail address in the BillMatrix Next system.
  • After the code is entered (from the e-mail received) and the user designates whether to authorize the device for future use, the user will be logged into the BillMatrix® Next system. If the passcode has expired, select “Request a new passcode” to receive a new one-time passcode.
  • Please note that you cannot copy/paste the passcode from the e-mail into the passcode field, it must be entered manually.

Payment Processing Cut-Off Times

It’s simple to make payments to your BofGB Loan. Payments made before 3 PM EST (Monday – Friday) are posted on the same day. Payments made after 3 PM EST (Monday – Friday) and on weekends or federal holidays will be processed on the following business banking day. Recurring payments that fall on a weekend or holiday will be processed and posted to your accounts on the previous business day.



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BillMatrix® Next Frequently Asked Questions (FAQ)

Security Alert – Unaffiliated Third-Party Bill Payment Websites


Online Payment Options and Convenience Fees

ONLINE PAYMENT OPTIONSGUEST USERREGISTERED USER
Electronic Funds Transfer (EFT) Checking AccountYesYes
Electronic Funds Transfer (EFT) Savings AccountYesYes
Debit Cards - VISA®/MasterCard®YesNo
ONLINE PAYMENT CONVENIENCE FEESGUEST USERREGISTERED USER
Electronic Funds Transfer (EFT) Checking Account$2.50/transactionno charge
Electronic Funds Transfer (EFT) Savings Account$2.50/transactionno charge
Debit Cards - VISA®/MasterCard®$2.50/transactionnot available

Make Your BofGB Loan Payment by Phone

Pay Your Loan Payment Over the Phone | 1-866-696-7793

The Bank of Glen Burnie now offers customers the option to make your loan payments over the phone using an automated payment system. Payments can be made through an EFT from your checking or savings account or by using a Visa® or MasterCard® Debit Card. There is a $2.50 Convenience Fee for each phone payment transaction.

Payments made before 3 PM EST (Monday – Friday) are posted on the same day. Payments made after 3 PM EST (Monday – Friday) and on weekends or federal holidays will be processed on the following business banking day.