Remote Deposit Capture Workstation and Scanner Requirements

Workstation Requirements

Browsers and Operating System

Users must have a Mac or PC computer with a current operating system* running the latest browser version of Apple Safari, Google Chrome, Microsoft Edge, or Mozilla Firefox for optimal security and functionality. Beta versions of browsers and operating systems are not recommended or supported.

*Windows 10 will reach end of life on 10/14/25, and Microsoft will no longer provide security updates. Ensuring your system is compatible with Windows 11 will be required for security purposes and vendor support.

Disk Space

11 GB to 20 GB (Minimum Recommended) of available disk space on the system drive to install required program components

Hardware

Internet Access (Minimum) with 1.5 MB connection speed

Memory

4 GB (Minimum Recommended)

Processor

Dual core 2.0 GHz (Minimum Recommended)

Certified and Supported Scanners

The Bank of Glen Burnie will provide one vendor-approved scanner. The scanner is to be maintained on a regular basis per the instructions provided. The initial cleaning supplies will be provided, along with information for the purchase of subsequent supplies. The scanner will be returned to The Bank of Glen Burnie if the account used for Remote Deposit Capture (Merchant Source Capture) is closed.

Contact The Bank of Glen Burnie to verify whether another scanner is approved for use or for instructions to order additional scanners (including an approved scanner list).

Effective 09/10/2025